← Help centre

Getting started

Asking for help on any screen

The help panel knows which screen you are on and what your role allows.

How to do it

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    Select the question mark beside your account, top right of any page.

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    Pick one of the suggested questions, or type your own.

    Suggestions come from the screen you are on and the roles you hold.

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    Follow 'Read the full guide' when you want the whole procedure.

    ResultThe help centre opens at the article the answer came from.

What it will and will not answer

It answers questions about using Listen Deeply: how the product works, what the terminology means, how to perform a task, and who can see what.

It is not a general assistant, a coach, or an HR, legal or clinical adviser. Asked something outside the product, it will say so and point you back to relevant help.

If the help content does not cover something, it says it does not know rather than inventing behaviour.

Go to your Overview →

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